Privacy Policy

Last update: August 2019

Below, we summarize the most important things you should know about your relationship with ibizaestateofmind.

Short version

I - As a User or Registered User who uses our Web

  • In ibizaestateofmind we are responsible for processing the personal data you provide us as a result of any service you request.
  • The legal basis for processing your data is the contractual relationship that is created when you request a service from us.
  • We will send you commercial communications when you have accepted them.
  • In case you have authorized the transfer of your data or have requested a service from us, other companies will need to have access to your data in order to provide you with the service.
  • You can access, rectify or delete your data at any time, as well as exercise other rights (we explain this later).

It's important for you to know

We always recommend that you read this complete privacy policy so that you can know, in detail, what data we use from each service you request and how long we need to keep it.

This privacy policy may be modified by unilateral decision of ibizaestateofmind, we recommend that you consult it regularly.

By clicking the button "Ok, let's go inside", or equivalent, you declare to know and understand the privacy policy of ibizaestateofmind.


  • Data controller: who is responsible for the processing of your data?
  • Purposes of treatment: what can we do with your data?
  • Legal basis / legitimation: why can we treat them?
  • Recipients: to whom can we communicate them?
  • Data communication, where can we send your data?
  • How long will your data be kept?
  • Necessary and updated information
  • Rights of the interested parties
  • Confidentiality and security
  • Additional information on certain web features

Data controller: who is responsible for the processing of your data?

Ibiza Estate of Mind with CIF B16507956, (from now on, "ibizaestateofmind") is the responsible for the treatment of the personal data you send through our web page.

In the following clauses we provide you with information about your rights, as well as the use that we will make of your personal data when you use our website to search for information about published properties ("User" or "Registered User") in accordance with the European General Data Protection Regulation ("EGPD")

If you have any questions regarding the processing of your personal data, you can contact us at the following address: or by calling +34 637 15 64 99.

2. Purposes of treatment: what can we do with your data?

a) We manage your personal data to provide you with the services you have requested from us through the Web. The list of services includes:

  • Your user registration.
  • Save and manage your real estate searches.
  • Facilitate contact with advertisers.
  • Contact chat.
  • Multimedia services to help you improve your ad (photo book, professional video, etc.)
  • Real estate export service.
  • Sending information about similar properties that may be of interest to you.

b) If you make a complaint or query, we will use your data to manage it.

c) If you are a User we can send you commercial communications that you have accepted for:

  • Communicate information about properties, news and other promotional communications related to ibizaestateofmind.
  • Communicate special offers from companies that will help you in the process of selling/renting your property (real estate, promoters, energy companies, insurance companies, consultants and appraisers) and
  • Request your participation in surveys to improve our service.

d) If you are a User or Registered User we can make a profile that will include information about the searches you have made, the properties you have saved as favorites with the purpose of showing you similar properties that may be of your interest through communications.

3. Legal basis / legitimation: why can we treat them?

The legal bases that allow us to process your data for each of the purposes indicated in section 2 above are

a) Contractual relationship: it is the one that applies when you request a service from us as indicated in paragraph 2. a), even if it is free.

b) Legitimate interest: to attend to queries and complaints (2.b) that you make to us and to manage the recovery of the amounts due (2.f).

4. Recipients: to whom can we communicate them?

We may communicate your data to third parties in the following cases:

For section 2.a above (services you request from us)

  • To ibizaestateofmind when you request any of its mortgage management services.
  • To ibizaestateofmind (ThirdB) when you request a real estate valuation service or request a simple registration note.
  • To Courts or Public Administrations for the attention of any legal requirement.
  • To an appraisal company or other similar company, when applying for the energy efficiency certificate.
  • To EDP Comercializadora and EDP Energía, when you request any of the solar energy services or other energy solutions so that they can contact you.
  • To owner/manager entities of aggregators or real estate portals, for the publication of your properties, when you request the export service to other portals (in the case of Professional Advertiser).

For section 2.c above (if you are a User or Registered User)

  • To third parties in the real estate sector, energy, insurance, real estate, consulting, appraisal and other companies of ibizaestateofmind when you have accepted it and with the purpose of sending you commercial communications.

For all other purposes

Your data will not be passed on to third parties, unless it is necessary to comply with a legal requirement.

For all purposes

The service providers of ibizaestateofmind who are in charge of the processing, including those who provide technology services or sending, receiving documentation and support tools to measure the performance of the Web, may have access to your data.

You can request more information about the recipients of your data by sending an e-mail to, indicating the treatment or specific use about which you would like information.

5. Data communication, where can we send your data?

We will not make international transfers of your personal data for any of the above purposes.

6. How long will your data be kept?

Depending on each of the purposes of treatment that we do of your data the term will be:

  • During the contractual relationship. In other words, while you are using our services, or we, or the supplier is handling what you have requested (applies to section 2.a above).
  • Until the resolution of the consultation or complaint raised (section 2.b and 2.f).
  • Until you revoke your consent (section 2.c and 2.e).
  • Until you request its removal, in the cases permitted by law (applies to all purposes described in paragraph 2).

We inform you that your data will be kept blocked at the end of the processing for which they are intended and during the periods of limitation of obligations defined for each purpose of the processing indicated in paragraph 2.

7. Necessary and updated information

In the forms there are fields that are of obligatory fulfillment without which we will not be able to facilitate our services to you. By clicking on the button "Ok, let's go inside" (or equivalent) incorporated in the mentioned forms, you declare that the information and data you provide is accurate and true.

To ensure that the information provided is always up to date and does not contain errors, please remember to inform us, as soon as possible, of any changes or corrections to your personal data that may occur by sending an e-mail to You can also update your phone or email through your private area on the Web.

8. Rights of data subjects

We inform you that you can exercise the following rights:

  1. Right of access to your personal data in order to know which ones are being processed and the processing operations carried out with them;
  2. Right to rectify any inaccurate personal data;
  3. Right to have your personal data deleted, where this is possible (e.g. by law);
  4. Right to request limitation of the processing of your personal data when the accuracy, legality or necessity of the processing is in doubt, in which case we may keep them blocked for the exercise or defence of claims.
  5. The right to oppose the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. Ibizaestateofmind will stop processing your data unless it has a legitimate interest or is necessary for the defence of claims.
  6. Right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
  7. Right to revoke consent given to ibizaestateofmind.

You can exercise your rights at any time and free of charge in the following ways:

  1. From your private area on the Web, you will be able to unsubscribe from all previously accepted commercial communications. Through this section you can select and customize the type of notifications you want to receive from ibizaestateofmind.
  2. In case you cannot access the website, you can send an email to indicating the right you wish to exercise and your identification data.

Furthermore, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency if you consider that a breach of data protection legislation has been committed with regard to the processing of your personal data.

9. Confidentiality and security

In ibizaestateofmind we use all reasonable efforts to maintain the confidentiality of personal information that is processed through the Web and, where appropriate, other tools of ibizaestateofmind. We maintain strict levels of security to protect the personal data we process against accidental loss and unauthorized access, processing or disclosure, given the state of technology, the nature and risks to which the data are exposed. However, we can not be responsible for the use you make of the data (including user and password) you use in ibizaestateofmind outside our tools, Web.

10. Additional information on certain web features

User registration and password

When you register on the Web define a username and password that will allow you to log in at any time as "Registered User" and therefore manage your relationship with ibizaestateofmind. The password can be modified.

It is essential that you keep your password confidential at all times and do not make it available to third parties. It is recommended that you do not use the same password for all your personal accounts so that, in the event that any third party gains access to them in an unauthorised or unlawful manner, they cannot access the different accounts you have on different sites.

Information collected passively

In the provision of our services we will use software and/or services of third parties for the collection of information in a passive way, while you browse or interact with the content of our web or of subsidiary companies or companies in which ibizaestateofmind has an interest, as well as information about the device you use.

The sole purpose of collecting this information passively is to better understand how you use and interact with the Web to improve your experience while using our services and to identify possible errors in the implementation of our Web. The information collected includes, but is not limited to

  • Your device's IP address
  • The screen size of the device you use
  • Device type (unique device identifier) and browser information
  • Geographical location
  • Favourite language used to display on our website
  • Visited pages
  • Date and time the pages were visited

More information about information collected passively is in our cookie policy.